About Grand Escapes
Welcome to Grand Escapes, where your dream vacation becomes a reality. Founded in the heart of Asheville, North Carolina, by Eleanor Vance in 2005, Grand Escapes began as a small, passionate travel agency with a big vision: to curate extraordinary travel experiences that connect people with the world. Eleanor, a seasoned globetrotter herself, envisioned a company that went beyond simply booking flights and hotels, focusing instead on creating immersive, enriching journeys that left a lasting impact.
Over the years, Grand Escapes has evolved into a premier travel company, renowned for its exceptional service, meticulous planning, and dedication to responsible tourism. We believe that travel is not just about seeing new places; it's about immersing yourself in different cultures, trying new things, and expanding your horizons. That's why we meticulously curate each itinerary, ensuring a seamless and unforgettable travel experience.
From the sun-kissed beaches of Santorini to the ancient temples of Kyoto, from the majestic peaks of Banff to the historic wonder of Machu Picchu, we offer a diverse range of destinations and travel styles to suit every taste and budget. Whether you're seeking a romantic honeymoon, a family adventure, or a solo exploration, our team of experienced travel experts is here to help you create the perfect itinerary.
At Grand Escapes, we are committed to responsible and sustainable tourism practices. We believe in minimizing our environmental impact, supporting local communities, and preserving the cultural heritage of the places we visit. We partner with local businesses and organizations to ensure that our travels benefit the communities we visit and contribute to their long-term well-being. We also encourage our travelers to be mindful of their impact and to respect the local customs and traditions.
Our office is located at 42 Oak Street, Suite 200, Asheville, NC 28801. You can reach us by phone at (828) 555-0123 or by email at info@grandescapes.com. We are always happy to answer your questions and help you plan your next adventure.
Thank you for considering Grand Escapes for your travel needs. We look forward to helping you create memories that will last a lifetime.
Explore more about our values and how we strive to deliver excellence on our Services page .
Meet Our Team
Eleanor Vance
Founder & CEO
Eleanor's passion for travel and dedication to exceptional customer service are the driving forces behind Grand Escapes. She has traveled to over 50 countries and is an expert in crafting unique and unforgettable travel experiences. Contact Eleanor at eleanor.vance@grandescapes.com.
James Harding
Managing Director
James oversees the day-to-day operations of Grand Escapes, ensuring that every client receives the highest level of service. His expertise in logistics and planning ensures that every trip runs smoothly and efficiently. Reach James at james.harding@grandescapes.com.
Olivia Smith
Senior Travel Consultant
Olivia is a seasoned travel consultant with a wealth of knowledge about destinations around the world. She specializes in crafting personalized itineraries that cater to each client's unique interests and preferences. Get in touch with Olivia at olivia.smith@grandescapes.com.
David Chen
Marketing Director
David leads the marketing efforts at Grand Escapes, ensuring that our brand is recognized and respected throughout the travel industry. He is passionate about promoting sustainable tourism and responsible travel practices. Contact David at david.chen@grandescapes.com.
Maria Rodriguez
Customer Service Representative
Maria is the friendly voice on the other end of the line, always ready to assist our clients with any questions or concerns they may have. Her dedication to customer satisfaction ensures that every traveler has a positive experience with Grand Escapes. Reach Maria at maria.rodriguez@grandescapes.com.
Kevin Brown
Financial Manager
Kevin manages the financial operations at Grand Escapes, ensuring the company's financial health and stability. His expertise in accounting and finance is essential to our success. Contact Kevin at kevin.brown@grandescapes.com.
Our Mission
"At Grand Escapes, our mission is to inspire and enable extraordinary travel experiences that enrich lives, foster cultural understanding, and promote responsible tourism. We are committed to providing exceptional service, meticulously planning every detail, and creating unforgettable journeys that exceed our clients' expectations."
What Our Clients Say
"Grand Escapes planned the most incredible honeymoon for my husband and I. Every detail was taken care of and the itinerary was perfectly tailored to our interests. We couldn't have asked for a better experience!"
- Emily and John Davis
"I recently returned from a trip to Japan organized by Grand Escapes and it was absolutely amazing! The guides were knowledgeable, the accommodations were comfortable, and the entire trip was seamless. I highly recommend Grand Escapes to anyone looking for a unique and enriching travel experience."
- Robert Miller
"My family and I had an unforgettable adventure in Banff National Park, thanks to Grand Escapes. The itinerary was well-planned, and we got to see all the highlights of the park. We especially enjoyed the hiking trails and the stunning views of Lake Louise. Thank you, Grand Escapes, for making our vacation so special!"
- Lisa and Michael Chen
"I booked a solo trip to Italy with Grand Escapes, and it was the best decision I ever made. I felt safe and supported throughout my journey, and I had the opportunity to explore the country at my own pace. Grand Escapes truly exceeded my expectations, and I look forward to planning my next adventure with them!"
- Susan Williams